Terms of Service

The Xeper Schemas platform (the "Service") is operated by Mood nook sp. z o.o., a limited liability company registered in Poland ("we", "us", the "Provider"). These Terms of Service (the "Terms") govern access to and use of the Service, including the website https://schemas.xeper.io, the administration workspace, the delivery APIs, MCP endpoints and any SDKs or command line tooling we publish.

By creating an account, accepting an invitation to a workspace, or using any part of the Service, you agree to these Terms. If you accept on behalf of an organisation, you confirm that you are authorised to bind that organisation, and "you" then means that organisation.

• You must provide accurate registration details and keep them current.
• You are responsible for all activity performed under your account and under API tokens issued from your workspace, including activity by your team members and by automated agents you authorise.
• Workspace administrators can invite, suspend and remove members, and can access content and configuration within their part of the account hierarchy. Choose administrators accordingly.
• Credentials and API tokens must be kept confidential. Notify us without undue delay at security@xeper.io if you suspect compromise.
• The Service is not intended for children. You must be at least 16 years old, or the age of digital consent in your country, whichever is higher.

You retain all rights to the schemas, entries, media, translations, configuration and other material you or your users submit to the Service ("Customer Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, transmit, cache, index, back up and display Customer Content strictly to the extent required to operate, secure and support the Service for you.

You are responsible for Customer Content: for having the rights to it, for its legality, and for ensuring that any personal data contained in it may lawfully be processed by us as your processor under the Data Processing Agreement.

The Service, including the schema compiler, generated interfaces, admin workspace, documentation, design and trademarks, remains our property or that of our licensors. Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable, revocable right to use the Service during your subscription term.

• You may not copy, resell, sublicense or provide the Service to third parties except as a feature of your own product built on top of it.
• You may not reverse engineer, decompile or attempt to derive source code, except to the extent that restriction is prohibited by mandatory law.
• You may not remove attribution notices or use our trademarks without written permission.
• Feedback you send us may be used freely and without obligation, without transferring any of your other rights.

Use of the Service is subject to the Acceptable Use Policy, which forms part of these Terms. Serious or repeated breaches may lead to suspension without prior notice where necessary to protect the Service or third parties.

• Paid plans are billed in advance for the subscription period stated at purchase, unless agreed otherwise in an order form.
• Fees are exclusive of VAT and other taxes, which are added where applicable. For business customers in the EU outside Poland, the reverse charge mechanism may apply where a valid VAT identification number is provided.
• Subscriptions renew automatically for successive periods unless cancelled before the end of the current period.
• Usage above the limits of your plan may be invoiced at the published overage rates.
• Late payment may result in suspension after notice. Statutory interest for late payment applies.
• Except where mandatory consumer law provides otherwise, fees already paid are non-refundable.

Consumers in the European Union have a 14-day right of withdrawal from distance contracts. Where you ask us to start providing the Service immediately during that period, you acknowledge that the right of withdrawal is lost once the Service has been fully performed, and that you may owe a proportionate amount for the part already provided.

Trials, demo workspaces and features marked beta, preview or experimental are provided as-is, may change or be withdrawn at any time, and are excluded from any service level commitment. Do not place production or sensitive data in a demo workspace: demo data may be reset or made visible to other evaluators.

• We aim to keep the Service available continuously and publish availability targets in the Service Level Agreement, where a paid plan includes one.
• We may perform planned maintenance and will use reasonable efforts to schedule it outside peak hours and to announce it in advance.
• We continuously improve the Service. We will not materially degrade core functionality of a paid plan during a paid term without notice.
• Deprecations of published API contracts follow the versioning approach described in the developer documentation, with a notice period of at least 90 days for breaking changes wherever practical.

The Service integrates with third-party providers, for example cloud infrastructure, storage, email delivery, AI model providers and connectors such as Google Drive. Your use of an integration is also subject to that provider's own terms. We are not responsible for third-party services, but we do select our subprocessors with care and list them in the Subprocessors page.

Where we process personal data on your behalf we act as processor and you as controller. The Data Processing Agreement applies to that processing and forms part of these Terms. Our own processing as controller, for example of account and billing data, is described in the Privacy Policy.

We warrant that we will provide the Service with reasonable skill and care. Beyond that, and to the maximum extent permitted by law, the Service is provided as-is, without implied warranties of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the Service will be uninterrupted or error-free, nor that outputs of AI-assisted features are accurate, complete or suitable for your purpose. AI-generated schemas, metadata and text must be reviewed by you before production use.

To the maximum extent permitted by law, neither party is liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, loss of goodwill or loss of data (beyond our obligation to maintain backups as described in the Security page).

Our aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the total fees you paid for the Service in the 12 months preceding the event giving rise to the claim, or PLN 5,000 where no fees were paid.

Nothing in these Terms excludes liability for wilful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot be limited by law. Rights of consumers under mandatory law are unaffected.

You will indemnify us against third-party claims arising from Customer Content or from your use of the Service in breach of these Terms, including reasonable legal costs. We will indemnify you against third-party claims that the Service, used as permitted, infringes their intellectual property rights, provided you notify us promptly and let us control the defence.

• You may terminate at any time with effect from the end of the current subscription period.
• We may suspend access where required to protect the Service, to comply with law, or where fees remain unpaid after notice.
• Either party may terminate for material breach that is not remedied within 30 days of written notice.
• On termination, access ends and Customer Content is deleted after the retention window described in the Privacy Policy. Export your data before termination using the export API or the admin export tools.

We may update these Terms to reflect changes in the Service or in the law. We will publish the updated version here with a new effective date and, for material changes affecting paid plans, notify account owners by email at least 30 days before they take effect. Continued use after the effective date means acceptance. If you do not accept a material change, you may terminate before it takes effect and receive a pro-rata refund of prepaid fees for the unused period.

These Terms are governed by the law of Poland, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods. For business customers, the courts competent for the registered seat of Mood nook sp. z o.o. have exclusive jurisdiction. Consumers may bring proceedings in the courts of their place of residence and may also use the European Commission's online dispute resolution platform.

• If a provision is invalid, the remainder stays in force and the invalid provision is replaced by one closest to its commercial intent.
• We may assign these Terms to an affiliate or in connection with a merger or sale of assets, on notice.
• Neither party is liable for delay caused by events beyond reasonable control.
• These Terms, together with the policies referenced in them and any order form, form the entire agreement between the parties.
• Contact for contractual notices: legal@xeper.io.